As organizational roles shift and work is more and more affected by those outside the organization, leaders must be effective in working in multiple contexts and directions simultaneously.
This course provides you with the required set of skills and approaches to manage relationships with team members, contractors, and volunteers. By the end of this course, you will learn to define and practice self-management, self-awareness, self-regulation, self-motivation and empathy; successfully communicate with others in a non-verbal manner; interpret and manage your emotions in any situation, master tools to regulate and gain control of your own emotions; articulate your emotions using the right verbal and non-verbal language, balance optimism and pessimism for best outcomes and relate emotional intelligence to workplace situations.
Duration: 16 hours
Over the years, companies have employed a variety of organizational models, and corporate structures to enhance efficiency and productivity as well as stand out among competitors. In this sense, Team Concept is one of the most effective. It offers a wide range of alternatives for enhancing productivity, creativity, motivation, and personal growth among employees.
This course is to introduce participants to the best team building practices designed to maximize the effectiveness of the team. It also covers areas such as inspiring and motivating individuals, managing individual expectations and team dynamics, emphasizing shared goals, and designing a dream team.
By the end of the course, participants will learn how to communicate under pressure; use strategic planning to manage change and overcome corporate deficiencies, think smart so that work efforts are improved; learn how to manage change proactively, bring about great team balance by application of paradoxical intent, or the reduction of internal and interactive conflicts by participating in conflict as a team; enhance the ability of individuals within a team to relax and let go of stress through active team learning and healthy team competition and act as a mirror for the team in order to identify and become aware of overly aggressive components.
Duration: 12 hours
This course will completely change the participants’ perspective on the art and science of speaking in front of a group. The participants are expected to develop expertise, eloquence, and confidence to handle even imprompt situations easily. The necessary skillset on winning presentations and a stellar first-impression are guaranteed.
By the end of this course, participants will be able to write coherent speech outlines that demonstrate ability to use organizational formats with a clear specific purpose, deliver a confident and attractive speech in front of a public; incorporate research, sound reasoning and evidence that support claims they make in their presentations of speeches and outlines, demonstrate that they are careful and critical thinkers as both speakers and listeners; adapt their presentations to the audience based on situational, demographics and psychological audience analysis.
Duration: 12 hours
Negotiation is an inseparable part of our daily activities. It takes place at every moment of our lives: at home, in the workplace, in inter-state affairs.
This course enables you to become effective negotiators and use the tools effectively to achieve the desired results. You learn modern negotiation vocabulary and be able to crystallize your own negotiation style through a multi-sectoral approach to negotiation. The central topics of the course include interest and position, integrative and distributive models, cognitive processes, issues of culture, and gender.
By the end of this course, participants will get acquainted with the negotiation theory and practice, find your own negotiation style, capitalize on strengths, and identify development areas; be aware of and control external and internal factors affecting negotiation process, achieve desired results not by defeating the other side but by reaching consensus and negotiate with confidence.
Duration: 10 hours